the agent failed to provide critical information that significantly impacted our trip. Seasonal Information Missing: Our primary intent for visiting Meghalaya was to enjoy its famous waterfalls. However, none of the waterfalls had water during our visit—something the agent never mentioned. We specifically altered our itinerary to include a river trek near Mawlyngbna, only to find out on arrival that the area was dry. Such details are fundamental and should have been communicated upfront, allowing us to adjust our plans. Itinerary Mismanagement: The agent scheduled our Double Decker Trek on a Sunday, despite it being well-known that the trek is not operational on Sundays. This could have wasted an entire day had it not been for our driver, Musaddik, who noticed the error and rearranged the trek for Saturday. This level of oversight is unacceptable from a professional travel planner. Missed Opportunities: Another significant lapse was the lack of guidance regarding the Maa Kamakhya Mandir. We were not informed about the necessity of VIP tickets, which need to be purchased a day in advance. As a result, we couldn’t enter the temple and had to settle for seeing it from outside. What Went Well: Despite the agent’s shortcomings, we appreciated our driver, Musaddik, who not only ensured our safety with excellent driving but also suggested some good spots to visit, adding a positive touch to the trip. Suggestions for Improvement Transparency: Provide detailed seasonal insights about destinations to help travelers make informed choices. Accuracy: Verify operational schedules of activities and ensure itineraries align accordingly. Proactive Guidance: Offer information about essential bookings, like VIP tickets for temples or special activities. Had we been informed well on the seasons, we would have included Kaziranga National Park, our experience would have been much more fulfilling. While we enjoyed the beauty of Meghalaya, the lack of proper planning by the agent dampened our trip’s potential.

it on reception for almost an hour and finally he had done booking with some other resort. What is the point in making fake hotel vouchers.

tels at last minute saying unavailability. They also changed one hotel which i did not like. Innova Crysta was clean and in very good condition. Driver was awesome. He guided us along the trip to visit places and drive was very smooth even in hilly terrain. Overall, Superb experience with North East Window Travels. I highly recommend this agency to anyone at travel triangle as these agency take pain to serve you better.

driver in 1 hour. Will surely suggest my friends and family. Thank you for the memorable trip.

e the support of our agency contact person Sizra even during Diwali days. Blue lagoon plunge near double decker root bridge

had a very good time. Only hotel in Shillong could have been better

at petrol pump as the owner would directly send the money to the petrol pump qr code and then the petrol would be filled. That was nuisance. Travel agent was good. Almost all our need were accounted to. But giving a different stay in Shillong just for one day was not acceptable. The places are surreal

to our cab driver Sidharth bhaiya who was so polite patient and calm. We enjoyed every bit of the trip. Looking forward for more. Every moment of the trip was worth the wait. Special thanks to Shashank from travel triangle and driver Sidharth bhaiya without them this trip wouldn't be this beautiful❣️

awesome

also the cab condition. Thank you for providing us a memorable trip.

anjeev. He was always available right from the planning stage till the completion of the tour. Apart from being polite and patient, he was always available on phone whenever we needed any support during the trip. The hotels and cab provided was quite satisfactory. He also arranged my last minute Kamakhya Temple darshan in Guwahati. After a long time, we found a very good travel company provided by Travel Triangle.

to shift the room the second day only God knows why. I will never recommend this hotel to anyone. Travel agent was good only till the booking. Good hotel and English speaking driver were the two requests I told Ms. Megha and she assured before booking. Hotel feedback is like above. Driver doesn't have minimum English knowledge to communicate and even after I requested to change the driver, she has sent the same driver and I found very difficult communicating with him. 'Woodland hill stay' is one of the worst hotels I have ever stayed. Hotel personnel are not amicable, breakfast is very limited and not good, room size is not at par with the price, we were asked to shift the room the second day only God knows why. I will never recommend this hotel to anyone. Travel agent was good only till the booking. Good hotel and English speaking driver were the two requests I told Ms. Megha and she assured before booking. Hotel feedback is like above. Driver doesn't have minimum English knowledge to communicate and even after I requested to change the driver, she has sent the same driver and I found very difficult communicating with him.

g 6N7D trips twice every year with Travel Triangle. Thank you so much to team. Beautiful north east, we travelled 4 states. Remaining we will plan with your team. Thank you

ed our trip on Travel triangle and and inturn we chose Travel Kutir as our booking partner. Megha helped us throughout the journey from starting to the finish of the trip. She was soo communicative, responsive and helped us to chose and plan the right destinations. I am really glad that Megha was our trip advisor. Infact, in the middle of the trip when we wanted to change our hotel, she was there to assist us, even though it was 9pm. Thankyou Megha for assisting and being a part to create new memories with my Family. Best, Sheetal

T OF ITS KIND, STAFFS ARE VERY GOOD . BREAKFAST IS VERY GOOD. ON THE OTHER HAND THE HOTEL THAT THEY PROVIDED US AT CHERRAPUNJI -SOHAR WAS NOT UPTO STANDARD. LOCATION IS FARAM FROM TOWN AND FOOD ARE OF POOR QUALITY. ROOMS ARE QUITE OK BUT BATH ROOM WAS NOT OF GOOD STANDARD----BREIANCY HOLIDAY INN, 6MWR+4VJ, SOHAR-LAITKYNSEW RD. ONETHING I LIKE TO SAY THAT AGENT S NOT ACTIVE , DRIVER DID NOT COME ON TIME TO TAKE ME FOR MY JURNEY, I WAS WAITED FOR 2 HRS AT THE STATION AND NO COMMUNICATION WAS DONE TO ME. AGENT PHONE WAS SWITCH OFF. MY SELF ALONG WITH MY 10 FAMILY MEMBER WERE AT STATION FOR 2HRS DRIVER ATTENDED TO ME AFTER 2HRS